Web Event

The redemption codes are valid from 09/07/2026 00:00 to 16/08/2026 23:59 (UTC+8).

During the validity period, each account ID can only redeem one redemption code for each game.

Redemption Codes are limited. Available while supplies last.

After successfully redeeming in-game rewards, they will be sent to your in-game mailbox. The in-game mail will expire after 30 days, so please claim the rewards before then.

Redemption codes can be redeemed on the America, Europe, Asia, and HK/MO/TW servers. For Honkai Impact 3, please select the correct server on the Redemption Code Rewards page to obtain the redemption code for that server.

If you encounter any issues during the redemption process, please contact us via the corresponding Customer Service email:

Genshin Impact:
genshin_cs@hoyoverse.com

Honkai Impact 3:
CN: honkai3rdcn_asia@hoyoverse.com
EN: honkai3rd_asia@hoyoverse.com
ID: honkai3rdid_asia@hoyoverse.com
TH: honkai3rdth_asia@hoyoverse.com
VN: honkai3rdvn_asia@hoyoverse.com

Honkai: Star Rail:
EN: hsrcs_en@hoyoverse.com
ID: hsrcs_id@hoyoverse.com
TH: hsrcs_th@hoyoverse.com
VN: hsrcs_vn@hoyoverse.com

Tears of Themis:
totcs_glb@hoyoverse.com

Zenless Zone Zero:
EN: zzzcs_en@hoyoverse.com
ID: zzzcs_id@hoyoverse.com
TH: zzzcs_th@hoyoverse.com
VN: zzzcs_vn@hoyoverse.com

HoYoverse reserves the right to make the final decision on all matters relating to the administration, operation, and conduct of the Event, including eligibility, participation, rule interpretation, and any disputes arising in connection with the Event, to the fullest extent permitted by applicable law.

HoYo FEST 2026 T&C

ID: https://hoyo.link/VOHMQfxUY

MY: https://hoyo.link/AxznfDAn1

PH: https://hoyo.link/Bz3ECTshw

SG: https://hoyo.link/d7M0qxwPN

TH: https://hoyo.link/bQnZnNccN

VN: https://hoyo.link/YgsjhoFXl

Artist Alley T&C

ID: https://hoyo.link/wtUmYJX7Z

MY: https://hoyo.link/JZti4kBKq

PH: https://hoyo.link/cTcTqRjlL

SG: https://hoyo.link/0K6n0A9Oo

TH: https://hoyo.link/uO6Vum521

VN: https://hoyo.link/fBuyNVpyp

Open Stage Performance T&C

ID: https://hoyo.link/ClTTEr5Fj

MY: https://hoyo.link/G1W1Wtvk8

PH: https://hoyo.link/gE2teSoXu

SG: https://hoyo.link/NHUogRjl6

TH: https://hoyo.link/IOSpsU6BL

VN: https://hoyo.link/lOgf74BK1

Cosplay Runway Walk T&C

ID: https://hoyo.link/WYOwsxIH8

MY: https://hoyo.link/k6xL0LOds

PH: https://hoyo.link/aiXkv4fwx

SG: https://hoyo.link/TDL39X0EW

TH: https://hoyo.link/P8LBIaFat

VN: https://hoyo.link/o5SJICeOh